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In the realm of organizational psychology, emotional exhaustion of employees acts as a mediator on the relationship between role conflict and turnover intention. Additionally, perceived job security acts as a moderator on the relationship between emotional exhaustion and turnover intention. However, the direction of the effect was not expected. An increase in perceived job security actually strengthened the association of exhaustion on turnover intention. Those who felt that their jobs were more secure were more sensitive to exhaustion. Possible explanations for unexpected results are discussed.

emotional exhaustion, perceived job security, turnover intention