NABET, NABET 2018 Conference

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Factors that influences the use of “work around†due to technologies used by Nurses in health care
Sushma Mishra, Peter Draus, Natalya Bromall

Last modified: 2018-09-24

Abstract


The use of Electronic Medical Records (EMR) and other technologies is prevalent in healthcare settings today. However, there is multiple situations where nurses could be “working around†a given practice/process in order to get their job done in time. This study explores factors that potentially lead to working around a given process and notes possible implications of these non-compliance scenarios by nurses on hospital floors providing quality service to patients. A survey with possible scenarios suggesting workarounds was administered. Respondents suggest that they have at least one or more than once worked around a process to get the job done. The possible workarounds that are used informally and the nurses find, at a varying degree, it acceptable to be able to do their work. Implications are drawn.


Keywords


Electronic Medical Records, work around, security in healthcare, nursing, survey