Abstract

The dynamic of competition forces firms to change their strategy in doing business. This paper addresses the impact of multiple drivers on business management. An innovation business model is presented for superior management and competitive advantage. This paper employs e-research, survey of literature, and cases study as research methodology. Key constructs are defined by their essential characteristics and propositions development articulate relationships between key constructs.

This study indicates that logistics firms display superior performance when the innovation business model is implemented with proper knowledge management and technology utilization, and top management involvement. Solutions and managerial implications are discussed in order to respond to the concern of business community and academic community accordingly.