Over the next 15 years, the baby boomer generation will reach retirement age. With the impending exodus of such a large portion of the United States workforce, how will companies capture the knowledge of those retiring workers and pass it on to the new workers? In many cases, large corporations have, or will, implemented an Enterprise Resource Planning (ERP) system and in that implementation have captured and recorded their business processes and codified workflows and responsibilities. Implementing an ERP system is an expensive endeavor for any company and one that is cost prohibitive to many small- and medium-sized enterprises (SMEs). In this paper, I will explore how SMEs collect and transfer knowledge among an inter-generational workforce.